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Here at CHCC, we understand that elderly and medically fragile individuals often rely on mechanical devices such as oxygen concentrators, ventilators and dialysis machines, which require uninterrupted power. Any disruption in power supply can pose severe risks to their health. That is why we have a generator system that produces power in the event of an outage.

But what about people who live with family or in their own home with the aid of an electronic medical device?

Good news! Puget Sound Energy offers life support and medical emergency services for elderly residents of Whatcom County. These services ensure that people with serious medical conditions receive prompt assistance during power outages or other emergencies.

PSE is committed to maintaining these services through a proactive approach, providing peace of mind to individuals and their families and underscoring the importance of preparedness in medical emergencies. They provide backup power for essential medical equipment, priority restoration of power and personalized emergency response plans tailored to each person’s needs.

Customers with medical life support status noted in their PSE account will receive earlier notification of planned outages, when possible, via phone call, in addition to regular alerts.

If you have home medical equipment that relies on electricity, contact PSE customer care at 1-888-225-5773 for details about the medical life support program. You can also visit https://www.pse.com/medical for more information.

Please help your loved ones sign up for Puget Sound Energy’s medical life support program today.

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